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Refund & Return Policy

Last updated: January 2026

Thank you for shopping at HerbisBio.com. We take pride in the quality of our herbal wellness products. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns Eligibility

You have 14 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be:

  • Unused, unopened, and in the exact same condition that you received it.
  • In its original packaging with all safety seals intact.
  • Accompanied by the receipt, order confirmation number, or proof of purchase.

2. Non-Returnable Items

To maintain health and safety standards, certain items cannot be returned:

  • Products that have been opened, unsealed, or partially consumed.
  • Items purchased during clearance sales or special promotional discounts.

3. Refunds Process

Once we receive your item, our quality assurance team will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment or via bank transfer/jazzcash/easypaisa as agreed upon. Processing times may vary depending on your financial institution.

4. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

5. Damaged or Defective Items

If you received a damaged or defective product, please contact us immediately within 48 hours of delivery with photographic evidence at support@herbisbio.com or via WhatsApp/Call, and we will promptly arrange a replacement or refund.

6. Contact Us

If you have any questions on how to return your item to us, contact us:

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